Custom Marketing Research for Retail and
Services Businesses

Market Street Research provides custom marketing research services for retail and service businesses. Since 1980, MSR has designed and conducted studies for retailers ranging in size from small "mom and pop" stores to larger retail department stores and service businesses located throughout the Northeast. We can work with you to:

• Identify your company's key decisions and information needs

• Define marketing research objectives based on those needs

• Design a marketing research methodology that makes sense given your business's size, customer characteristics, geographic markets, and any prior marketing research you may have conducted

• Collect the data needed to answer your questions

• Present results that can be put to use immediately in terms of marketing, staff training, media placement, public relations, and communications efforts.

Market Street Research handles all aspects of research projects that may include, among other methodologies, focus groups , telephone surveys , customer and staff satisfaction and loyalty studies, product testing, and other techniques aimed at helping you to assess your company's:

• Awareness, name recognition, and branding in the markets you serve

• Public image vis-à-vis competitors in your market, both overall and in terms of specific products or offerings

• Market characteristics and segmentation

• Customer satisfaction and loyalty

• Staff satisfaction, recruitment, and retention

• Site location selection

• Market feasibility of new products or services

• Awareness of and reactions to media

Click here to see MSR's retail and service client list.

Please contact us to discuss how Market Street Research can help you achieve your goals.

Learn more about:

• MSR's Market Research Solutions
• MSR's Marketing Research Methodologies
• The Markets MSR Serves
• The Results of MSR's Marketing Research

Learn more about why you should use Market Street Research.